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Weโ€™re Here to Help You Travel Smarter

Whether youโ€™re planning your next getaway or need help with a booking, our team is ready to support you.

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Frequently Asked Questions

Quick answers to common questions

How long do booking confirmations take?

Most bookings are confirmed instantly. However, for some special tours or hotels, it might take up to 24 hours. You will receive an email as soon as it's confirmed.

What are the refund timelines?

Refunds are processed within 5-7 business days depending on your bank's processing time. You will be notified once the refund is initiated.

How does the rescheduling process work?

You can request rescheduling through your booking dashboard or by contacting support. Fees may apply depending on the airline or hotel policy.

What are the visa processing windows?

Visa processing times vary by country. Typically, e-visas take 2-3 business days, while sticker visas can take 1-2 weeks. Check specific country requirements on our Visa page.

I'm facing payment issues, what should I do?

Please ensure your card is enabled for international transactions. If the issue persists, try a different payment method or contact our support team for assistance.

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